• Koyla Privacy Policy

1. Information We Collect

When you interact with us, we may collect the following information:

Personal Information: Your name, email address, phone number, and other details provided through forms or during participation in events such as lucky draws.

Usage Information: Data related to your interactions with our website, emails, and social media.

Order Information: If you place an order online, we collect details such as your address and payment preferences.

2. How We Use Your Data

The information collected is used for the following purposes:

To fulfill requests submitted via forms (e.g., reservations, queries, etc.).

To notify you about updates regarding our services, offers, or events.

To manage promotions, contests, and lucky draws, including winner notifications and prize distribution.

To improve our services based on feedback and user preferences.

To comply with legal obligations when required.

3. Lucky Draw and Promotional Data

If you participate in a lucky draw or promotional event, we use the information collected (e.g., name, email, phone number) to:

Verify your participation.

Notify winners and distribute prizes.

Send updates about future events, offers, or services.

You may opt out of receiving promotional communications by following the instructions in our emails or by contacting us directly.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data:

With trusted third-party service providers who assist in operating our business (e.g., email marketing platforms, delivery services).

When required by law or to protect the rights, safety, and property of Koyla.

5. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Security of Your Data

We implement security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal data we hold about you.

Request correction or deletion of your personal information.

Opt out of marketing communications at any time.

To exercise these rights, please contact us at info@koyla.ie.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at